“DOGE’s actions at the VA are putting veterans’ lives at risk,” representative Gerald Connolly, ranking member of the House Oversight Committee, tells WIRED. Veterans, he adds, risk being “stripped of the care they need and deserve because [President Donald] Trump and Elon have turned the VA over to lackeys who do not know the first thing about what it means to serve your country.”
VA employees have expressed concern about the changes the DOGE staffers have already started to make to the agency. “These people have zero clue what they are working on,” a VA employee tells WIRED.
The VA did not immediately respond to a request for comment. Neither did Volpert, Roussos, Fulcher, Rehling, or Koval.
Lavingia’s past work, however, appears to have informed his present outlook at the VA, especially when it comes to AI. In a blog post on his personal website from October 2024, Lavingia discussed how Gumroad, which laid off most of its employees in 2015, had achieved financial stability: “replacing every manual process with an automated one, by pushing all marginal costs to the customer, and having almost no employees.”
“Today, humans are necessary for stellar customer service, crisis management, regulatory compliance and negotiations, property inspections, and more,” he wrote. “But it won’t be long until AI can do all of the above.”
Two sources familiar with Lavingia’s work at the VA note that he appears to be trying to introduce an AI tool called OpenHands to write code for the agency. In GitHub, Lavingia requested to add OpenHands to the repertoire of programs that can be used by VA tech workers, and noted in Slack that this was “a priority for the [chief of staff] and Secretary.” (OpenHands is available for anyone to download on GitHub.)
“They’ve asked us to consider using AI for all development contracts and have us justify why it can’t do it,” says the VA employee. “I think they are considering how to fill the gaps [of canceled contracts] with AI.”
“We don’t really have approval to use AI, because there is sensitive info in some of the GitHub repos,” says a second VA tech worker who, like other sources, asked to remain anonymous because they’re not authorized to talk to the media. “Theoretically it could script something and pull out a bunch of data.” Much of that data, according to the source, is stored and accessed through several application programming interfaces. This includes information like the social security numbers of veterans and their family members and bank information, as well as medical and disability history.
New tools also mean new security risks. “Any programming tools or applications that you use in federal systems have to meet a bunch of security classifications,” the source says. They worry that the proposed use of OpenHands has not been properly vetted for government purposes for security gaps that could possibly leave the VA’s systems and data vulnerable.
“They’re not following any of the normal procedures, and it’s putting people at risk,” they say, noting that a system failure could impede veterans’ ability to access their benefits. “These are people who have given pieces of themselves to their country and they deserve more respect than that.”
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