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The Splendid Hospitality Group operates The Grand York, Hotel Indigo York, the Holiday Inn Express York and the recently relaunched Ibis Syles York Centre, employing 350 staff across the city.
In recent weeks, the Ibis Syles re-opened after a major refurbishment, which saw substantial upgrades to the Grade II-listed building at The Mount, including 16 extra rooms created, giving 110 overall.
Substantial upgrades are also promised at the Grand, York.
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The existing spa is being reimagined in a £2.5million renovation, which is due for completion early next year. The work includes “cutting-edge wellness technology, new treatment rooms, and expanded relaxation areas.”
This will be followed by what SHG calls “a multi-million pound rolling programme of refurbishment to maintain its best-in-class stunning heritage guests rooms.”
Yemen Heaven and Hotel Indigo York (Image: Darren Greenwood)
Also planned are enhancements to the food and beverage spaces “to position the hotel as one of the finest guest experiences in the country.”
In addition, SHG has also exchanged contracts to purchase 98 Walmgate, which it says is “due for completion soon.”
The site, next to it’s Hotel Indigo York, is currently the Yemen Heaven restaurant and was previously the Spread Eagle public house.
A company statement said: “SHG is exploring using the restaurant to enable the creation of an expanded accommodation and food & beverage offering.”
SHG also recently acquired 37 Tanner Row, a five-storey building that is currently the offices of English Heritage and sister organisation Heritage England.
The 170-year-old building went on the market for £2.775 million in November 2023.
SHG says they have bought it “with a view to converting the property into luxury hotel suites for long stay guests.”
Originally built as The George Hotel in the 1850s, guests will be able to access the wider facilities of The Grand, York which is nearby.
Furthermore, SHG is also “exploring the site plan” for Holiday Inn Express York, which it acquired in 2008.
It is considering adding extra bedrooms to “satisfy the continuing high levels of demand from both business and leisure guests.”
Plans are also afoot to upgrade the public areas to the new Holiday Inn Express design.
SHG’s investments comes at a time when York’s visitor economy continues to thrive.
In 2024 alone, tourism brought in just over £2billion to the York economy, marking a 5 per cent increase on the previous year, according to Make it York.
York also welcomed 9.4 million visitors last year, again a 5 per cent increase on 2023.
Similarly, the number employed employment in the tourism sector increased 4.8 per cent to 16,788 employees in 2024.
SHG Executive Chairman Nadeem Boghani said: “York has emerged as one of the most celebrated destinations in the UK, and our investment is not just financial, it’s a commitment to creating a positive impact for the next generation and is a statement of intent.”
“As a family-owned business, we are focused on creating lasting impact through regeneration, entrepreneurialism, high-quality hospitality and meaningful job creation that benefits both the local community and visitors alike.
“These projects reflect Splendid Hospitality Group’s deep-rooted investment and commitment to York, and our ongoing mission to support local growth and create exceptional guest experiences.”
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